Privacy

Kohler has created this privacy statement in order to demonstrate our firm commitment to your privacy. The following discloses our information gathering and dissemination practices for Kohler’s family of websites (“Websites”). Please note that when you access any external links from Kohler’s Websites (including any Kohler subsidiary Websites), they may have different privacy policies specific to those Websites. We encourage you to read all applicable privacy policies.

Policy Overview

We are committed to your privacy. We want you to be familiar and comfortable with what we do with your personal information. Our goal is to use your information to give you the most gracious customer experience, whether you are creating an account, purchasing our products and services, working with our customer support specialists, visiting our websites or other ways you are interacting with our company.


(1) Scope:

Listed below are the highlights of the Kohler Co. privacy policy. This policy applies to Kohler Co brands and customers and to Kohler.com visitors unless a separate privacy notice is prominently displayed. Our full privacy policy with all the details can be foundhere.


(2) Data Access & Collection

We collect personal data – such as your name, email address, location, and other information – directly from you

  • When you buy our products
  • When you contact Kohler Co.
  • When you use our website

(3) Uses

We use your information

  • To provide you with seamless customer support
  • To improve our product and service offerings and ensure we are meeting your customer expectations
  • To help customize your online experience with more products and offers relevant to you

(4) Your Choices

  • You are in control of your personal information in your account, and you can exercise your rights and change your preferences anytime.
  • We only market other Kohler Co products and services to you with your consent, based on your marketing preferences.

(5) Regional Disclosures

Kohler Co. does business through its subsidiaries/affiliates worldwide. We comply with the different privacy laws and regulations in the jurisdiction we operate.

Residents of the following regions and states can further reference their privacy rights by clicking on the link (KohlerGlobalDataPrivacy@kohler.com).

Please click on links be taken to your privacy rights:

If you are resident of the following states, please click on the applicable link below for jurisdiction-specific policies that may apply to you:

  • California
  • Nevada
  • Virginia

In addition, cross-border countries:

  • Brazil
  • Canada
  • China
  • EU



(6) FAQ

Commonly asked questions about how we collect, store and use your data.

  • Does Kohler Co. sell your personal data? No
  • Does Kohler Co. share your data with service providers? Yes
  • Does Kohler Co. use your data for promotions? Yes
  • Etc.

(7) Controller and Privacy Contacts

You may access information we maintain about you by contacting the Global Data Privacy program at KohlerGlobalDataPrivacy@kohler.com

The privacy laws in some countries consider a Controller to be the legal entity (or natural person) who defines the purposes for which the processing of personal information takes place and how that information is processed. Where Kohler Co. or affiliate/subsidiary it controls is required to appoint a legal representative, a controller has been appointed and can be contacted by emailing KohlerGlobalDataPrivacy@kohler.com.

Full Privacy Details

Who We Are

Kohler Co. and its affiliates ("Kohler") are committed to your privacy. We want you to be familiar with how we collect, use and disclose information. This Privacy Policy describes our practices in connection with information that we collect online and offline.

Kohler’s collection and use of information may be subject to applicable laws in the places we operate. This means that we intend for this notice applies to all Kohler’s users.

If you are resident of the following states, please click on the applicable link below for jurisdiction-specific policies that may apply to you:

  • California
  • Nevada
  • Virginia

If you are a resident of one of the following countries, please click on the applicable link below for jurisdiction-specific policies that may apple to you:

  • Brazil
  • Canada
  • China
  • EU

Information Collected

Data Security & Controls

Additional Information

Contacting Us

Kohler Co. is the company responsible for collection, use and disclosure of your Personal Information under this Privacy Policy.

If you have any questions about this Privacy Policy, please contact us at KohlerGlobalDataPrivacy@kohler.com.

Jurisdiction Specific Information

California Supplemental Privacy Notice

If you are a California resident, you may have additional rights under California law. This California Privacy Notice is intended to comply with the California Consumer Privacy Act, as amended by the California Privacy Rights Act of 2020 and applicable regulations (collectively, “CCPA”), California Online Privacy Protection Act (CalOPPA), and other applicable privacy laws. Terms used in this California Notice have the meaning given those terms in such laws and regulations. In the event of a conflict of defined terms, the definitions in the CCPA control. Consumers with disabilities may access this California Notice in an alternative format by sending an email to: KohlerGlobalDataPrivacy@kohler.com.

Categories Of Personal Information Collected

In the last twelve (12) months, Kohler has collected the categories of Personal Information as set forth in the Section above titled “Types of Information We Collect” and more specifically the following categories: (1) Identifiers, (2) Personal Information described in the California Civil Code Section 1798.80(e), (3) commercial information regarding business transactions with Kohler, (4) internet and other electronic network activity information, and (5) characteristics of protected classifications. In addition, we may collect geolocation data in a more precise manner than general IP address, which more precise geolocation may be considered Sensitive Personal Information.

Categories Of Sources

Kohler collects the above categories of Personal Information from you, as well as from the sources identified in the Section above titled “How We Collect Your Information”.

Purpose For Collecting Personal Information

We collect Personal Information for the business and commercial purposes set forth in the Section above titled “Use of Your Information by Kohler”.

Categories Of Third Parties

In the last twelve (12) months, Kohler has disclosed Personal Information to the categories of third parties as set forth in the Section above titled “Sharing Your Information”.

Categories Of Personal Information Sold Or Shared And The Purpose

We do not sell your Personal Information to other companies for money. However, in the last twelve (12) months, we use and have used, industry standard website tag manager and analytics tools that share certain data to those technology vendors, which may consist of data categories classified as identifiers and/or internet and electronic activity information. Under California law, this sharing of that type of data to these types of vendors may be considered the “sale” or “sharing” of your Personal Information. Kohler does not have any knowledge that it has sold or shared Personal Information of a child under the age of 16.

Retention

We retain each category of Personal Information as set forth above in the Section titled “Retention of Your Information”.

Sensitive Personal Information

Kohler does not use or disclose Sensitive Personal Information for reasons other than as necessary and proportionate to (1) perform the services or provide the products reasonably expected when you request those services or products and support those products and services, (2) prevent, detect and investigate security incidents, (3) resist malicious, deceptive, fraudulent, or illegal actions directed at us and prosecute those actions, (4) ensure physical safety of individuals, (5), short-term transient use, (6) verify and maintain quality and safety of products, and services, and (7) facilitate processing where we are not using that Sensitive Personal Information to infer any characteristics about you .

Your California Rights

As a California resident, you have the following rights regarding the Personal Information we collect about you:

Legal

KOHLER Co. maintains this site ("Site") for your personal entertainment, information, education, and communication. Please feel free to browse the Site.

KOHLER Co. maintains this site ("Site") for your personal entertainment, information, education, and communication. Please feel free to browse the Site. You may download material displayed on the Site for non-commercial, personal use only, provided you also retain all copyright and other propriety notices contained in the materials. You may not, however, distribute, modify, transmit, reuse, report, or use the contents of the Site for public or commercial purposes, including the text, images, audio, and video without KOHLER Co. written permission.

Your access and use of the Site is also subject to the following terms and conditions ("Terms and Conditions") and all applicable laws. By accessing and browsing the Site, you accept, without limitation or qualification, the Terms and Conditions and acknowledge that any other agreements between you and KOHLER Co. are superseded and have no force or effect.

Terms and Conditions

1. You should assume that everything you see or read on the Site is copyrighted or subject to trademark protection, unless otherwise noted and may not be used except as provided in these Terms and Conditions or in the text on the Site without the written permission of KOHLER Co. KOHLER Co. neither warrants nor represents that your browsing of materials displayed on the Site will not infringe rights of third parties not owned by or affiliated with KOHLER Co..

2. While KOHLER Co. uses reasonable efforts to include accurate and up-to-date information on the Site, KOHLER Co. makes no warranties or representations as to its accuracy. KOHLER Co. assumes no liability or responsibility for any errors or omissions in the content on the Site.

3. Your browsing of the Site is at your risk. Neither KOHLER Co. nor any other party involved in creating, producing, or delivering the Site is liable for any direct, incidental, consequential, indirect, or punitive damages arising out of your access to, or use of, the Site. WITHOUT LIMITING THE FOREGOING, EVERYTHING ON THE SITE IS PROVIDED TO YOU "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. KOHLER Co. also assumes no responsibility, and shall not be liable for any damages to, or viruses that may infect, your computer equipment or other property on account of your access to, use of, or browsing in the Site or your downloading of any materials, including, but not limited to, data, text, images, video, or audio from the Site.

4. Any communication or material you transmit to the Site by electronic mail or otherwise, including but not limited to any data, questions, comments, suggestions, and the like, will be treated as non-confidential and non-proprietary. Anything you transmit or post may be used by KOHLER Co. or its affiliates for any purpose, including but not limited to reproduction, disclosure, transmission, publication, broadcast, and posting. Furthermore, KOHLER Co. is free to use any ideas, concepts, know-how, or techniques contained in any communication you send to the Site for any purpose whatsoever, including but not limited to developing, manufacturing, and marketing products using such information.

5. The trademarks, logos, and service marks (collectively the "Trademarks") displayed on the Site, are registered and unregistered Trademarks of KOHLER Co. and others. Nothing contained on the Site should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Trademark displayed on the Site without the written permission of KOHLER Co. or the third party owner of such Trademark. Your misuse of the Trademark, or any content on the Site, except as provided in these Terms and Conditions, is strictly prohibited. You are also advised that KOHLER Co. will aggressively enforce its intellectual property rights to the fullest extent of the law, including the seeking of criminal prosecution.

6. KOHLER Co. has not reviewed all of the sites linked to the Site and is not responsible for the contents of any off-site pages or any other sites linked to the Site. Your linking to any other off-site pages or other sites is at your own risk.

7. KOHLER Co. may at any time revise these Terms and Conditions by updating this posting. You are bound by any such revisions and should therefore periodically visit this page to review the then current Terms and Conditions to which you are bound.

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